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CRC Privacy Policy

Effective Date: 10-14-2024

 

Computer Resource Center, MN ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with us in person, or use our services.

 

1. Information We Collect

 

We may collect the following types of information:

 

Personal Information: When you contact us, make a purchase, or request services, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.

 

Technical Data: We collect information about the device and internet connection you use to access our website, such as your IP address, browser type, and operating system.

 

Service Data: Information related to the services you request, including diagnostics, repair history, and technical issues you report.

 

2. How We Use Your Information

 

We use the information we collect in the following ways:

 

To provide and maintain our services, including processing payments and delivering requested services.

 

To communicate with you regarding service updates, invoices, and customer support.

 

To improve our website, services, and overall customer experience.

 

For security purposes, including fraud detection and protection against illegal activity.

 

3. Data Sharing and Disclosure

 

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

 

Service Providers: We may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors or cloud storage providers

 

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, law enforcement)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

 

4. Data Security

 

We use commercially reasonable measures to secure and protect your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Cookies and Tracking Technologies

 

Our website may use cookies and similar tracking technologies to enhance your experience. These technologies help us understand user behavior, improve site functionality, and deliver relevant advertisements. You can manage cookie preferences through your browser settings.

 

6.   Picking up Computer Systems in a Timely Manner

Our store policy states that if a computer system, whether it was brought in for diagnostics, repair or is custom-built, is not picked up within 30 days of notification, the system becomes the property of Computer Resource Center. We will make multiple attempts to contact the customer during this period to remind them of the pickup. After 30 days, the system may be resold, recycled or used at the store's discretion to recover costs associated with labor, parts or storage. This policy helps us manage inventory space efficiently and ensures timely transactions.

 

7. Your Rights

You have the following rights concerning your personal data:

Access: You can request a copy of the personal data we hold about you.

Correction: You can request corrections to any inaccurate or incomplete information.

Deletion: You can request that we delete your personal information, subject to legal obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version of the policy will always be available on our website.

9. Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Computer Resource Center

1312 7th St. NW Ste 101

Rochester, MN 55901

Phone: (507)-529-9600

Email: crcfrontdesk@crccomputer.com

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